BCC Protection

At Opendoor, there’s a healthy default towards transparency. While we are a Slack-heavy company, we still use email a good amount--especially for communicating with external parties. However, email and transparency aren’t something that goes hand-in-hand, unless you’re Stripe I II. Luckily, BCC can be used to build openness and keeping relevant internal parties in the loop… Continue reading BCC Protection

Keyboard Shortcuts: The Blue Bubbles of Apps & Websites

iMessage is a default messaging service on top of SMS on the iPhone where your messages to a sender appear in blue bubbles as long as the other person has an iPhone (yes, even if you don’t sign into your iCloud). If you message a sender who doesn’t have one, DISASTER occurs--your messages are now in… Continue reading Keyboard Shortcuts: The Blue Bubbles of Apps & Websites

Experience of the Week: Wells Fargo Card-Free ATM

A few weeks ago, I saw an interesting billboard by Wells Fargo near one of the first few exit ramps of the freeway after crossing into San Francisco via the Bay Bridge. The billboard illustrated  Wells Fargo's latest consumer experience/offering - Card Free ATM Access. I was excited because this was one of those product ideas… Continue reading Experience of the Week: Wells Fargo Card-Free ATM